SEATTLE, Washington: Due to an "internal technical issue", believed to be a server outage, SkyWest, the regional airline which operates with Alaska, American, Delta, and United Airlines, cancelled or delayed over 2,000 flights in 48 hours.
Some 666 flights were cancelled on October 21, representing 26 percent of its schedule, with 551 flights being delayed, or 22 percent of the schedule. On October 22, SkyWest cancelled 705 flights, or 28 percent of its schedule, and delayed 633 flights, or 25 percent of its schedule.
The Utah-based airline issued a statement on Thursday evening stating, "SkyWest experienced an internal technical issue, resulting in approximately 700 flight cancellations before the issue was resolved Thursday evening. We apologize to customers for the inconvenience; we are working to minimize the impact on Friday's schedule and to return to normal operations as quickly as possible."
However, Friday's cancellations and delays turned out to be worse.
Meanwhile, an Alaska Airlines spokesperson promised that the airline was working to help displaced passengers.
Guests traveling on regional jets have since been advised to check their flight status before heading to the airport. Although the technical issue, which United called a server outage, was resolved on Thursday night, the cascading effect of multi-hour outages continues to hamper operations.